Privacy policy

1. Scope and who we are

This Privacy Policy describes how Strategic Energy Asset Management (“SEAM,” “we,” “us” or “our”) handles personal information when you visit seam-partners.com, contact us or engage with our professional services.

SEAM is based in Houston, Texas, United States. For questions about this Policy or our privacy practices, use the contact details in Section 11.

2. Information we collect

Information you provide

When you use our contact form or communicate with us, we may collect:

• Your name, business email address, company and professional contact details.
• The content of your message and any information you choose to include.
• Records of our correspondence and subsequent business communications.

Information collected automatically

Our hosting infrastructure may automatically generate limited technical logs, such as IP address, browser and device type, requested pages, referring page, date and time, and security events. We use this information to deliver, secure and maintain the website.

The website stores your selected language locally in your browser. This preference is not used to identify you or track your activity across websites. See our Cookie Policy for details.

3. How we use information

We use personal information only for legitimate business and operational purposes, including to:

• Respond to enquiries and communicate about potential or existing engagements.
• Understand your organization’s needs and provide requested information or proposals.
• Operate, maintain, troubleshoot and protect our website and communications.
• Comply with legal obligations, enforce our rights and prevent fraud or misuse.

4. Legal grounds

Where applicable law requires a legal basis, we process information to take steps at your request, perform a contract, comply with legal obligations, protect vital interests, pursue our legitimate interests in operating and securing our business, or with your consent where consent is required.

5. When we share information

We do not rent or sell your personal information. We may disclose it only as reasonably necessary to:

• Vendors that support website hosting, email, security and other business operations under appropriate confidentiality obligations.
• Professional advisers, such as legal, accounting or insurance advisers, when necessary.
• Public authorities or other parties when required by law, legal process, or to protect rights, safety and security.
• A successor organization in connection with a merger, acquisition, financing or transfer of business assets, subject to applicable law.

Contact form providers

Our contact form is processed by FormSubmit, which transmits the information to SEAM by email and may use security technologies, including Google reCAPTCHA, to prevent spam and abuse. Their handling of information is also governed by their respective privacy terms.

Website fonts

This website loads the Montserrat typeface through the Google Fonts Web API. Your browser sends a technical request to Google that includes your IP address, the requested URL and standard browser headers. Google states that this API does not set cookies and does not use this information for user profiling or targeted advertising.

6. International processing

SEAM is based in the United States. If you access the website from another country, your information may be transferred to and processed in the United States or other locations where our service providers operate. Where required, we use appropriate safeguards for international transfers.

7. Retention and security

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, maintaining business records, resolving disputes and meeting legal obligations. Retention periods vary according to the nature of the information and our relationship with you.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. However, no transmission or storage system can be guaranteed to be completely secure.

8. Your privacy rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Confirm whether we process your personal information and request access to it.
• Request correction or deletion of personal information.
• Receive a portable copy of information you provided, where applicable.
• Object to or restrict certain processing, or withdraw consent where processing relies on consent.
• Appeal a decision concerning a privacy request, where applicable.

We will not discriminate against you for exercising an applicable privacy right. We may need to verify your identity before completing a request and may retain information where permitted or required by law.

9. Children’s privacy

This website and our professional services are intended for business audiences and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.

10. Changes to this Policy

We may update this Policy to reflect changes in our practices, services or legal obligations. The revised version will be posted on this page with an updated effective date. Material changes may be communicated by additional appropriate means.

11. Contact us

To ask a privacy question or exercise an applicable right, contact: